Drezen technology
Dog Wash Payment System and Smart Controls
A dog wash payment system is the touchscreen, payment hardware and backend software that let a customer pay for and start a wash without staff, and let the operator set prices, opening hours and wash programs. Every Drezen machine has a 21.5-inch touchscreen with POS cashless payment, connected by Wi-Fi or 4G.
- 21.5-inch touchscreen
- POS cashless payment on both models
- Wi-Fi and 4G with a SIM card slot
[IMAGE NEEDED: real close-up photo of the touchscreen and payment terminal on a Drezen machine. No render.]
How the Drezen Controls Fit Together
Customer touchscreen
- Choose a program by coat length
- Automatic or manual mode on SE-2025A
- Multilingual interface
- Pause and emergency buttons
Payment
- POS cashless payment (standard)
- Card payment terminal (add-on)
- Banknote acceptor (add-on)
- Third-party online payment (add-on)
Machine controller
- Runs the chosen program
- 360° fine-mist spray and 5 shampoo dispensers
- Thermostatic water heater
- 360° warm-air drying
- Ozone, ozonated water and UV sanitize the empty washing chamber after each wash
Connectivity
- Wi-Fi or 4G
- SIM card slot on the touchscreen
Operator backend
- Prices
- Opening hours
- Wash and dry time per program
- Wash data
- Memberships, stored value, session packages and coupons
Optional on FA-2025A
[COPY: 1 to 2 sentences. A payment on the touchscreen starts the chosen program; the operator sets prices, hours and programs in the backend. Items marked optional depend on the model.]
[IMAGE NEEDED: 3 to 4 annotated backend screenshots in English, to be added here when supplied]
How Does the Dog Wash Payment System Take a Payment?
[COPY: 120 words. First sentence is a direct 40 to 60 word answer: the customer chooses one of three programs (short, medium or long coat) on the touchscreen, pays and the wash starts; on SE-2025A they also choose automatic or manual mode. Then: POS cashless payment standard on both models; add-ons card terminal, banknote acceptor, third-party online payment fit both; flexible payments standard on SE-2025A, optional on FA-2025A. Accepted cards and providers: NEEDS CLIENT DATA by country.]
What Can You Set in the Backend?
[COPY: 120 words. Direct answer: prices, opening hours, wash and dry duration of each program and wash data, in the backend management system. Supports 24-hour unattended operation; FA-2025A operates 24/7 with no staff. On FA-2025A the smart management backend is optional. How the operator reaches the backend: NEEDS CLIENT DATA.]
See what each program does during the wash
How Do Memberships, Session Packages and Coupons Work?
[COPY: 110 words. Direct answer: membership top-up, stored value, session packages, session cards and coupons, so an operator can sell washes in advance or reward repeat customers. Membership plan optional on FA-2025A. No uptake or revenue figures.]
How Does the Machine Connect?
[COPY: 100 words. Direct answer: Wi-Fi or 4G with a SIM card slot on the touchscreen, so a site without reliable Wi-Fi can use a local mobile data SIM. SIM and data plan arranged locally. Offline behavior: NEEDS CLIENT DATA.]
Can the Screen Run in Your Customers' Language?
[COPY: 100 words. Direct answer: yes, multilingual interface; UI language, software and payment systems are customizable for OEM and ODM buyers; free logo and pattern design on the machine body. Standard languages: NEEDS CLIENT DATA.]
What the Controls Change for You and the Dog
For the operator
- Customers pay and start a wash without staff
- Change prices and hours in the backend, not at the machine
- Cashless payment as standard, with a banknote acceptor if your market expects cash
- Wash data shows when the machine is used
- Packages and coupons for repeat-visit offers
For the dog and owner
- Three programs matched to coat length
- On SE-2025A, switch to manual mode at any time and finish by hand
- Pause and emergency buttons; emergency opens the door automatically
Not every dog accepts a dog washing machine on the first visit; the controls give the owner options, not a guarantee.
What Stands Behind the Controls
[COPY: 2 short paragraphs, 120 words. Drezen writes the software and develops the embedded system in its own workshops, then runs hardware and software joint debugging and full-machine testing before each machine ships. Every feature on this page appears in Drezen’s current product material, and options are marked as options. We do not publish uptime figures or security badges.]
- Software and embedded system developed in-house
- Hardware and software tested together before shipment
- Ships fully assembled and tested
- Free software upgrades
- Lifetime technical support, online 24/7
[IMAGE NEEDED: real factory photo of software or electrical testing]
Safety Controls and What the Operator Handles
Built in
- Physical emergency stop button
- Pause and emergency buttons on the touchscreen, with automatic door opening
- Three RCBO devices for leakage and overload protection
- IP65-rated core components
- Dual temperature protection, tested before shipment
Your routine
- Refill and hygiene check about every 2 weeks
- Empty the banknote acceptor, if fitted
- Keep the SIM and data plan active
- Set opening hours to match your site's supervision
- Keep backend logins to authorised staff
[COPY: 1 line on data and privacy once the client confirms what customer data the backend stores and where. Facts only, no compliance claim.]
Which Drezen Models Include Which Controls?
[COPY: 1 line. Standard and optional controls differ by model, so tell us your site and we will specify the options in your quote.]
| Control | SE-2025A | FA-2025A | Custom OEM / ODM |
|---|---|---|---|
| 21.5-inch touchscreen, multilingual interface | Standard | Standard | Customizable |
| POS cashless payment | Standard | Standard | Customizable |
| Flexible payments | Standard | Optional (add-ons) | Customizable |
| Card terminal, banknote acceptor, third-party online payment | Add-ons fit | Add-ons fit | Customizable |
| Backend: prices, hours, program durations, wash data | To confirm | Optional | Customizable |
| Memberships, session packages, coupons | To confirm | Optional | Customizable |
| Wi-Fi and 4G, SIM slot | Standard | Standard | Standard |
| Switch to manual mode on the touchscreen | Standard | Not available (fully automatic) | Customizable |
Payment and Controls FAQ
Can customers pay with cash?
[COPY: 40 to 60 words. Yes, with the banknote acceptor add-on, which fits both models. Notes, not coins.]
Which payment providers work in my country?
[COPY: 40 to 60 words. NEEDS CLIENT DATA: providers by country. Tell us your country in the quote request and we specify the payment hardware to match.]
Can I change prices and opening hours after installation?
[COPY: 40 to 60 words. Yes, in the backend, with the wash and dry duration of each program. Smart management backend optional on FA-2025A.]
Do customers need an app?
[COPY: 40 to 60 words. No, payment is on the touchscreen. App function optional on SE-2025A. NEEDS CLIENT DATA: what the app does; FA-2025A availability.]
Are software updates included?
[COPY: 40 to 60 words. Yes, free software upgrades, with lifetime technical support and an online team available 24/7.]
Request a Quote With the Payment Set-Up You Need
Tell us your country, your site and how you want customers to pay, and we will reply within 1 to 2 business days with a configuration and quote.
12-month warranty · Lifetime technical support · Free software upgrades · CE certified